DELIVERY 

Galaxy Kayaks works with top European logistics companies to ensure that your kayak arrives in perfect condition, as quickly as possible. 

Costs 

Type

Mainland UK

Scottish Highlands/Islands

Isles of Man and Scilly

Ireland & Northern Ireland

Kayaks under 3.5m and under 25kg

£35

£55

£65

£40

Kayaks over 3.5m and under 38kg

£40

£65

£75

£50


Delivery Times

Mainland UK - We will strive to dispatch your order within 24 hours from the time you place your order. You will receive a dispatchconfirmation email and you can expect delivery within 2-3 working days after its dispatch.

Scottish Highlands/Islands - Delivery times to the islands depend on the day of the order and the day ships sail to the islands.  The kayaks usually don’t take longer than five to seven working days to arrive at your door.

Northern Ireland, Isle of Man and Isle of Scilly - Delivery times to the islands depend on the day of the order and the day ships sail to the islands.  The kayaks usually don’t take longer than six to 10 working days to arrive at your door.

Ordering more than one kayak

If you’d like various kayaks in the same order,you will get 10% off the total delivery fee. For other destinations and orders of various kayaks, please get in touch with us to assure the best deals on transport.


Transport of accessories

Accessories have a fixed transport cost depending on their size:

Size

Example

Cost

Small

Leash, D rings, scupper plug

 £4.99 for a total of 1-10 items

Medium

Paddle and seat

£5.99 for a total of 1-10 items 

Large

Motors and trolleys

£9.99 for a total of 1-10 items

 

If you purchase mixed accessories, for instance: a motor, a paddle and a leash, the transport cost will take the form of the largest item sent, in this case £9.99. If you purchase a kayak with accessories, the transport cost will be that of the kayak to its destination.

Poor delivery of products

All of our deliveries are insured.  In the rare chance there is a problem with the condition of your kayak upon delivery, we are happy to replace it immediately.

Please thoroughly check your product as soon as it arrives.  If there is any issue please get in touch with us as soon as possible. When the transport agency delivers the kayak, they will ask you to review the product to see if it’s in good condition before signing. If you do not have time to review it then and there, sign the delivery form as “TO BE REVIEWED”. You will have 24 hours to review the product and claim any transport damage.

You are purchasing a completely new, unopened, unused product that shouldn’t have any damages. Every kayak comes wrapped twice in a plastic seal with card protectors on the bottom side of the kayak in order to protect it during transport as much aspossible.

Accessories that are included in the model, pack or series are inserted within the original packaging of the kayak and then resealed.

For Fisher models, the swivel rod holders are stored in the front hatch of the kayak in order for them to arrive in the best condition possible.


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